Beyond The Windowsill Customer Service Guarantee:
Our goal is for each of our customers to have an easy, enjoyable online shopping experience. If you need assistance with any aspect of our website send an email to customerservice@beyondthewindowsill.com or call us at 813-507-8191.
You're likely to find the answers you need right here, but if you have additional questions, suggestions, or comments about the site, a product, or your order, please submit an email customerservice@beyondthewindowsill.com. You may also contact us 6a.m EST to 10p.m. EST at 813-507-8191>

For postal service mail please contact us at;

4511 West Bay to Bay Blvd

Tampa, Fl 33629

Return Policy:
We take pride in our products and want to ensure you are happy with your purchase. We would never knowingly ship you a damaged product, every item is carefully examined prior to shipment. In the event that your are unsatisfied with your purchase, just return the item within 30 days for a refund, credit or product exchange it's that easy. Some items may have a 20% restocking fee, in the event that this occurs, it will be on your order receipt.

Important: Shipping and handling charges are non-refundable.

Furniture Collection Return/Exchange Policy
Beyond the Windowsill takes great pride in the quality of our furniture. Attention to detail is at the forefront of our products. Every item in our collection is carefully inspected before leaving our warehouse. We encourage you to do the same upon receipt of your purchase. In the event that damage occurs in transit, or if you discover any defect in manufacture, please contact us at 813-507-8191 within 7 days of receipt. Upon return, your merchandise will be inspected. In certain circumstances, a usage or 20% restocking fee may apply.
Important: Shipping and handling charges are non-refundable.